Workshop on Communication and Presentation Skills

Workshop on Communication and Presentation Skills
25th May 2009 , Venue: Hotel Madhuban, 97, Rajpur Road, Dehradun

Why Good Communication Is Good Business
Communication skills are important in business. Good communication matters because business organizations are made up of people. As Robert Kent, former dean of Harvard Business School has said, “In business, communication is everything.” Being able to express oneself in person, in a meeting, by telephone, and in writing are the ways in which business is conducted. Today professionals across the board need to improve their impromptu verbal communications skills to meet the challenges of change.

The Workshop on Communication Skills and Presentation skills is designed as a highly interactive workshop which uses practical examples and allows participants to use the techniques. Enthused from the past Workshops and on demand from the Industries CII – LM Thapar Centre for Competitiveness for SMEs is conducting the fourth time after Gurgaon, Noida and Chandigarh the ‘Workshop on Communication and Presentation Skills’ in Dehradun.

Take Aways:
Communication skills and Presentation skills is filled with practice, coaching and feedback. At the completion of the course, you will be able to:

Ø Structure ideas simply and persuasively
Ø Get to the point and be remembered
Ø Handle objections positively
Ø Answer questions quickly and coherently
Ø Deal with hostile situations and emotional issues

Faculty:
The faculty for the workshop will is Ms Jaya Misra, who is having vast experience in conducting intensive training programmes and research on various aspects of Employee enhancing performance. Ms Jaya Misra is a twin management degree holder, one from the Institute of Productivity and Management, Luckhnow, India and the second one, an Advanced Training in Human Resource from Carl Duisberg Gesellschaft, Germany’.

Who Should Attend?
Ø MDs
Ø CEOs
Ø Top & Middle Level Corporate Management Professionals
Ø Plant Heads
Ø Managers
Ø Executives
Ø Marketing Professionals

Kindly take advantage of this unique training program by nominating suitable executives from your organization at the earliest.

———————————————————————————————- PROGRAMME SCHEDULE

Registration: – 0845 Hrs – 0900 Hrs

Session Breakup

TIME / TOPICS AND DERIVATIVES

9.00am -9.30 am
Introduction and Energizer

9.30am – 11.00 am
Basics of Communication

What is communication
Importance of communication
Components of Communication (Confidence, Conviction and Enthusiasm)
Forms of Communication ( Verbal, Non Verbal & Written)

11.00am – 11.20 am
Tea Break

11.20am-11.50 pm
Challenge 1- Explaining Clearly and Completely

To give your listeners more information about what you are experiencing by using a wide range of “I-statements

11.50pm- 12.20 pm
Challenge 2 –Explain your Conversational Intent and Invite Consent

Start important conversation with inviting your partner to join you in any kind of conversation that you want to have

12.20 pm- 12.45 pm
Challenge 3 – Asking Questions

Open ended and closed ended question
Techniques for open ended questions

12.45pm -1.15pm
Challenge 4 – Active Listening

1.15 pm – 2.15pm
Business Networking Lunch

2.15pm-3.00 pm
Tips on effective presentation

The Importance of Body language

3.00– 4.00 pm
Mock Presentation with feedback

4.00pm- 4.20 pm
Tea Break

4.20pm – 5.30pm
Mock Presentation with feedback

Venue
Hotel Madhuban,
97, Rajpur Road,
Dehradun

Registration Details
Delegate Fee:
Rs. 2250/- Per Participant (CII – Members)
Rs. 2810/- Per Participant (CII – Non Members)
* Fees inclusive of 10.3% service tax.
* 10% discount for more than two nominations.

For participation / information please conbtact;
Surya Kiran Dhawan / Sanjay Namdeo
CII – L M Thapar Centre for Competitiveness
Confederation of Indian Industry (NR)
Block – 3, Sector – 31/A, Chandigarh – 160030
Mobile:- 09988239976, 09915593898

Phone:- 91-172-5080784(D), 2666517/18/19
Fax-91-172-2606259
Email: – [email protected] / [email protected]

Pravesh Vaid
CII – L M Thapar Centre for Competitiveness
Confederation of Indian Industry
CMA Tower, A 2E, Sector 24, Noida – 201301
Tel: +91 – 120 – 4345972/73/74,
Mobile: +91 – 9818373283
Fax: +91 – 120 – 4345970
Email: [email protected]

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